Returns & Exchanges
At Grove Collaborative, we want you to love your sustainable home essentials. If a product doesn't meet your expectations, we offer 30-day easy returns to ensure your home remains a place of happiness and health.
Initiate Your Return
Log into your Grove account and visit your order history to select the items you wish to return and receive a prepaid shipping label.
Pack Your Items
Carefully place the items in their original packaging or a sturdy box, ensuring any glass or liquids are properly secured to prevent leaks.
Ship It Back
Attach the provided prepaid label to your package and drop it off at any authorized carrier location or schedule a pickup.
Receive Your Refund
Once our team receives and inspects your return, we will issue a full refund to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing